Neal Ronquist column: We are thankful for your support
Whether you have been with us for 50 years or 50 minutes, each of you, our readers, is important to us and valued by us.
During the middle-age years of my life, Thanksgiving has become my favorite holiday.
I enjoy just being with and sharing my gratitude for those who mean the most to me. It’s the time of year I consciously make an effort to slow down and just be present in the moment. I enjoy the opportunity to reflect on all I have to be thankful for and the many people who support me and help me throughout my life.
Giving thanks and appreciation to those around you is infectious and stirs positive emotions. I come out of the Thanksgiving respite feeling energized and aware of the big and little things people do for us on a daily basis. It’s also time for the Christmas tunes 24-7 in my car and office. Alas, that’s a story for another day and time.
Like most, I have too many people I am thankful for to list here. Family, friends, work colleagues, professional acquaintances, service providers and many, many others are included in this list.
One of the groups of people that impacts my professional life that I am thankful for is you, our readers. Your impact on what we do is big — it’s everything. Simply put, without you our organization would not exist. Your financial support, as well as the value you place on high-quality, local community journalism is recognized and appreciated.
We’re thankful so many recognize the importance of journalists performing their government watchdog role, as well as understanding the talent involved in professionally, and responsibly, telling the stories of the many different people who call the Northland home.
We acknowledge you have many choices regarding where, and who, you receive your news from. We’re appreciative, and honored, that you’ve chosen us as a main source for your local content. We’re also aware of the huge responsibility we have to provide you with the best content we can.
Our goal and commitment remains to be the premier content producer and provider in the communities we cover. It’s not about just creating stories; it’s about creating stories you, our readers, want to read and can’t find anywhere else.
To achieve our goals, we continue to invest in people and technology to ensure your reading experience from start to finish is of the highest quality.
Beyond the most interesting and unique stories, we continue to work on the entire reader experience. This includes dynamic presentation with our digital and print products, including producing high-quality video, photos and audio. In January we will introduce a new desktop and mobile website design and experience. We’re excited to roll it out and to hear your feedback.
From time to time you may have questions regarding the delivery of your print newspaper, how the e-paper operates, or where something is found on our desktop or mobile sites. It’s important you receive the help you need and the answers as quickly as possible. We’ve created a customer service team with a mission to ensure your experience with our products and our people meets your high expectations. The customer service team is available via phone, or email, and soon will be available via online chat.
Whether you have been with us for 50 years or 50 minutes, each of you, our readers, is important to us and valued by us. We’re working hard every day to not only bring you the news and the unique stories of our communities, but also to make your entire experience with our organization one you enjoy, value and are proud of.
I am so thankful for your continued support. We couldn’t do it without you. Thank you.
Neal Ronquist is the publisher of the Duluth Media Group. Contact him at 218-723-5235 or at firstname.lastname@example.org .