St. Louis County launches help line to access community resources
The phone number is 218-336-HELP (4357) and is staffed Monday to Friday from 8 a.m. to 4 p.m.
St. Louis County has launched a new help line to give people access to a variety of community resources and services that are available and needed during the COVID-19 pandemic. The phone number is 218-336-HELP (218-336-4357) and will be answered by Public Health and Human Services staff Monday to Friday from 8 a.m. to 4 p.m.
The phone number is for citizens countywide and will connect them to the services available closest to them.
These resources can also be found in the online community resource guide at stlouiscountymn.gov/covid19resources . It includes assistance for senior citizens, plus information on accessing food, housing and employments services, as well as mental health and substance abuse treatment resources and more.
"We continue to work hard to serve our citizens, many of whom need our services now more than ever," Commissioner Patrick Boyle said. "This new phone line is another way we can help people — especially during this time when we are trying to minimize face-to-face contact."
The 336-HELP phone line is to connect people with resources in their community. It is not intended as a general county information line or for COVID-19 health-related questions.
"We want this help line to be exactly that — a help line — that makes it easier for people to access services," Dusty Letica, St. Louis County Economic Services and Supports Division director, said. "We have dedicated a number of employees to help with this, so in most cases, callers will be greeted by a friendly voice, not a recorded message."