How to keep your utilities from being disconnected


A nonprofit advocate for utility consumers is reminding Minnesotans who can't keep up with payments to contact their utilities.

In a news release, the Citizens Utility Board noted that many Minnesota electricity and gas utilities are providing flexibility to customers who are struggling to pay their bills during the economic downturn related to the COVID-19 pandemic. But in some cases, customers must contact their utility to arrange a payment plan to ensure their service is not disconnected.

Minnesota Power is among several utilities that have suspended disconnections for non-payment, the news release noted.

The nonprofit urged customers to at least make partial payments if possible, because their bills will continue to accumulate during this period.

Those with questions can contact the Citizens Utilities Board at 651-300-4701 or

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