Engwalls Florist - Substitution Policy

Substitutions are occasionally necessary to ensure your Floral Tribute is delivered in a timely manner. The utmost care and attention is given to your order to ensure that it is as similar as possible to your requested item.

In arrangements of flowers, the style and colors will be the same, however the flowers used will be as close as possible. This may mean substituting other kinds of flowers of greater or equal value.

If a container should need to be substituted, we will attempt to match as close as possible with a greater or equal value container.