Kathlynn McConnell leads a Thursday session called “I’m a Tourist, Too” at the Duluth Entertainment Convention Center. The event, sponsored by Visit Duluth, the Duluth Attractions Council and the DECC, aimed to teach local business owners how to direct tourists to fun destinations and how to provide good customer service. (Clint Austin / caustin@duluthnews.com)
Read the article: Duluth workers encouraged to create ‘magical moments’ for visitors
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