911 service restored in Lake and St. Louis CountiesRepairs have been made to the fiber-optic line and 911 service has been restored.
Emergency 911 service is again operational after it was disrupted today when a fiber-optic cable was severed by a crew working about 6 miles north of Aurora, according to a news release issued by the St. Louis County Sheriff's Office. Repair efforts were under way throughout the day and service was restored by 10 p.m.
The broken line affected people in Ely, Babbitt, Floodwood, International Falls, McGregor, Aurora, Tower and Ranier. Besides disrupting 911 communications, the accident resulted in sporadic service for cellular and land-line telephone users.
As a precaution, fire departments in the affected areas of St. Louis County were paged and remained on standby to aid in the event of an emergency.
The Lake County Sheriff’s Office said the only affected area in its jurisdiction was Fall Lake, east of Ely, where emergency calls were being taken by local fire departments.
The North Shore region from Two Harbors to Grand Portage was hit by a similar outage in January when a main communications line was cut in downtown Duluth. The restoration of service took more than 12 hours to complete and spurred the county and emergency services to try to develop a better 911 plan when all services are down.