Name: D and H Ceramics
Owners: Nancy and Mike Nilsen
Why is this a thing? Working with clay has been around forever. Our customers vary in their needs. We have people in business that need our supplies — clay, tools, paints, brushes, kilns, wheels and more — for making pieces they sell or make for their own enjoyment. We also have hobbyists and families looking for activities, so they purchase bisque pieces to paint at home. Ceramics can be therapeutic for people with disabilities as well.
When was it founded? In 1968 by Nancy's parents, Dorothy and Harold Wahlstrom — hence the name D and H. Nancy grew up working in the business and purchased it from her parents in 2002.
What's your competitive advantage? Our longevity, knowledge, expansive product selection, quality products and focus on customer service.
Who works for you? Mike makes the liquid clay, and his brother-in-law, Keith Anderson, then creates the clay pieces called greenware. He's been in the business 47 years. Next, Ben Kreidler, a four-year employee, cleans the lines off the pieces that the molds leave. Nancy fires the pieces in the kiln, which transforms them into bisque. Then, Ben and Nancy unload the kiln, price the pieces and put them on the shelves. Ben and Nancy also provide customer service during the sales process.
Where can we find you? We're at 6309 Grand Ave. in Duluth. Hours are 10:30 a.m. to 4 p.m. Monday through Thursday and 9 a.m. to 1 p.m. Saturdays. Our number is (218) 624-2483.
Where can we find you online? dandhceramics.com